Information for Guests

Thank you for choosing to stay at Brush Ski Club Mt Hotham. The intention of this communication is to provide assistance to guests who will be visiting our lodge with a range of general information about the Lodge and what you can expect on arrival so that your experience will be happy and memorable.

Our lodge is easily accessed, located in the Davenport estate approx. 3 km from the summit tunnel. Please refer to either the maps below or the comprehensive Mt Hotham Resort Maps page for all the resort maps and trail guides.

Brush Ski Lodge was designed around communal living with shared facilities to maximise the engagement with like minded skiers. This includes the building design which has a large kitchen, dinning room and split level lounge room complete with open fire place. A range of bedroom layouts suited to families, singles and groups are available and have been separated to one end on the building to minimise noise and allow for everybody’s maximum enjoyment. Centralised shared bathrooms separate the living quarters from the rest of the building.

Travelling to Mt Hotham

If you are travelling by car, then you have the choice of arriving from the north/east via Bright and Harrietville or via the south/west via Bairnsdale and Omeo. Both roads are now fully sealed. The Harrietville approach is closer to most parts of Melbourne and for those arriving from Sydney, Adelaide or Central Victoria. It is however more exposed and in winter is more likely to require the fitting of wheel chains. Most resort visitors prefer the Harrietville approach, however, if weather reports indicate the likelihood of heavy snow-falls, the milder Omeo approach is recommended, as the Harrietville road is more subject to storm delays or occasional closure. Before departing for Mt Hotham, we recommend checking the latest road conditions on either the Resort's website (www.mthotham.com.au), the Vicroads Victraffic or via the Victraffic phone app. Please note that during the official winter season, it is compulsory to carry diamond-pattern chains (for both 2-wheel & 4-wheel drive vehicles) when entering the resort, fitting if directed. When you hire chains from Hoys Harrietville (0357 592589) they offer a FREE mobile chain fitting & removal on the Harrietville approach. Check out www.hoysskis.com.au for operating hours. Failure to fit chains when directed will result in a hefty fine!! Preparation including anti freeze for the cooling system and for diesel vehicles, alpine distillate (normally available in Myrtelford or Bright in winter) is strongly recommended.

We recommend downloading the 2017 Mt Hotham Winter Access Brochure, an excellent guide for travelling to the mountain, including chain bay locations, alpine driving checklist, driving tips, chain information and entry permits.

For further travel information including by bus, air and other transport modes, please refer to the Mt Hotham Trip Planning page.

Car Parking and un-loading

On arrival at the resort in winter, you may park your car in the loading zone area which has a 30 minute limit. The place to park is across the road from the commercial building called ‘Jack Frost’ - about 250 m on the Omeo side of the Big D building and chairlift. You have the choice between whether to use the ‘Snowtow’ service to transport your luggage to the lodge ($40 per car-load, for 2017), or borrowing the club's luggage sled (look for the large red plastic "trailer" on skis, labelled ‘Brush’). After unloading, you will need to move your car to the overnight parking areas, further down the road. In winter, a free village shuttle bus operates all day and extended hours on Friday nights. Please refer to the latest Resort Parking Guide. In summer, it is normally possible to park virtually at our front door in Gallows Court.

Arrival and Departure times

Check-in time is from 4 pm onward. The lodge is secured with a keypad door code (provided to you after booking). Room check-out time is 10 am. Lodge check-out time is 1 pm. If you need to store baggage after Room check-out time, please move them to our ‘Seppo Cinema’, in the lower part of the lodge. Please be sure that you have emptied out all food from the fridge by Lodge check-out time. Also check with the Lodge Manager if you have any special requirements.

Our Winter Lodge Managers

The lodge phone number is (03) 5759 3576, normally answered by our winter lodge managers Paul or Leticia. They are there to make sure everything is running smoothly at the lodge and to assist you in any way they can. If you are arriving on a Sunday afternoon, they will be there on your arrival to welcome you to the lodge, whilst at other times, will depend on work rosters.

Linen

You will need to bring your own bed linen and towel or you may elect (either in winter or summer) our hire option (either when making a booking or by arrangement with our lodge manager). There are covers on all of the doonas and pillows to protect them. However we still ask that you bring and fit your own doona cover, bottom sheet and pillow slip (or two sheets if without a doona cover). Double beds are standard double size (not Queen) and single beds are standard singles.

Food Storage

Prior to moving into the Lodge in winter, your food will normally be very comfortable in your "Esky" prior to check-in. If you leave it in the car, or on the front deck it will probably be colder than in your fridge at home! After check-in, we have a large fridge with a dedicated shelf corresponding with each room number. A freezer is also available. Drinks are best stored out in the snow. Dry food can be stored again in dedicated large drawers corresponding to your room number.

Breakfast

In winter, a daily self-prepare continental breakfast is available for all guests between 7:30 and 9:30 am (fruit juice, tea, coffee, sugar, cereals/muesli, fruit and toast). Please note however that other than tea and coffee - which is available all day, the breakfast supplies are for use at breakfast only, so you will need to supply any other milk, juice and bread that you want for other meals.
Summer guests will need to arrange all their own meal requirements, including breakfasts and perishable provisions. The General (bar, bistro, supermarket, function room and post office) is open all year.

Kitchen Facilities

The kitchen has been designed to cater for large groups of guests cooking at the same time (within reason). There are two fan forced ovens, two microwaves and multiple induction hot plates. All cooking utensils, crockery and cutlery are provided. To assist in the clean up process there are two dishwashers (powder supplied) available for use. If you are not familiar with the controls please consult with the Lodge manager. You are solely responsible for cleaning up after yourself in the kitchen, including stacking and unstacking the dishwasher and washing any pots, pans, utensils etc you may use, Apart from this there are no room duties.

What we supply

Tea and coffee is available all day. For cooking purposes, we supply a range of condiments like oil, salt and pepper, flour and many of the common spices. However, you will need to bring all of your own food other than that mentioned above.

If preferring to dine out, a wide range of restaurants are open in winter, including Jack Frost, the closest at the top of our street (about 150 m from the lodge). The General (about 250 m walk) is open all year with an excellent menu and sensational gourmet pizzas. Other winter restaurants are located in the Village Centre, with the free village bus running until around midnight.

Bathroom, Drying & Laundry Facilities

We supply toilet paper (stating the obvious), hand sanitiser and paper towelling. You must provide your personal toiletries. We have a large dedicated drying room that is entered after the shedding room for storage of skis and snow boards. Each room is allocated a space for their equipment including hanging space and racking. This is thermostatically and timer controlled to ensure maximum drying at appropriate times. Additionally there is a laundry with two washing machines, with powder supplied, and a dryer available for your use.

Spa and Sauna

The outdoor spa (don't forget your swimwear!) is on the back deck with a stunning view of the Dargo High Plains. In winter, it operates automatically each afternoon until 10 pm each night. In summer, the spa is available as an option at time of booking, requiring preparation by our lodge manager. A sauna is available any time.

Our Lodge Managers are responsible for preparing, maintaining and cleaning the spa. The water is changed frequently and tested daily.

TV, Children’s facilities and Home Cinema

An upstairs mezzanine area is designated for children until 7.30 pm, then for adults. Downstairs is our ‘Seppo Cinema’, our wide screen surround-sound digital cinema with DVD, digital TV tuner and an input for connecting your laptop. Please be mindful of managing access to DVD’s that are unsuitable for children.

Telephone

The lodge phone number is (03) 5759 3576, normally answered by our lodge manager. Mobile phone coverage is available from most networks with Telstra providing the strongest signal at the lodge.

Access to the rest of the Village

Lift tickets can be bought at Jack Frost, the Big D, or at the Hotham Central main ticket area. Ski Hire is similarly available at all three locations. Ski and snowboard hire discounts are available to Brush guests from both Snow Monkey and Hoys. Access to the ski slopes is by one of three ways. In all cases walk to the top of the hill. Then, either walk or ‘skate’ to the Big D chairlift; walk across the road from Jack Frost to the ski-run called Frosty Drop which will take you to the Davenport access trail which is a delightful run all the way to the bottom of the Village Quad Chair; or alternatively wait for the Village bus, which runs every 5-10 minutes and will take you to the other end of the Village. Accessing the Mt Hotham web site provides a good overview of ski trails with maps generally available for the ticket offices

Bookings and Changes to Bookings

We don’t take bookings through the lodge. For any booking matters, please call our Booking Officer on 1800 653 749 or discuss with the Lodge Manager.

"NO SNOW GUARANTEE" as per the Mt. Hotham Lift Company.

BOOKING CHANGES

For winter bookings cancelled with more than 21 days notice, a refund will be given, less our cancellation fee of 10 % of the cancelled booking.
After this deadline, if the booking officer can resell the booking, a refund will be given, less our cancellation and administration fee of 10 % of the cancelled booking.
If the booking officer is unable to resell the booking, no refunds can be given.
Any changes to dates booked will also incur a 10 % fee.
Cancellation due to medical or other emergencies by consideration by the club's committee.
Please allow up to three weeks processing for refunds once approved.

 

BRUSH SKI CLUB PRIVACY POLICY

This policy outlines how Brush Ski Club manages personal information.

It describes the type of information collected, how the information is collected, the purpose for which the information is collected and how the information is stored.

The privacy act requires that we advise all visitors and members with whom we deal of our Privacy Policy. Further information on general privacy matters can be found at www.privacy.gov.au

Personal information collected by Brush Ski Club may include, but not limited to:

  • Name
  • Contact details (address, phone, email)
  • Booking history

Banking and / or credit card details, where supplied, are used for the purposes of processing individual authorised transactions only. This information is not kept or stored by Brush Ski Club.

Individuals from whom we collect personal information may include, but not limited to:

  • Members
  • Guests
  • Contractors, service providers
  • Others who come into contact with Brush Ski Club

Personal Information is collected when, but not limited to:

  • You make an enquiry (phone, email, web site) to Brush Ski Club
  • You make a booking (phone, email, web site)
  • You voluntarily provide your details to Brush Ski Club.

Your Information May Be Used, but not limited to:

  • When providing information about Brush Ski Club
  • When making or confirming a booking

Disclosing Your Information

Brush may need to disclose your personal information to a range of organisations that provide services to Brush Ski Club. These may include, but not limited to:

  • Financial institutions in the case of direct debit or credit card transactions
  • Brush Ski Club professional advisors
  • Brush Ski Club Insurers
  • Statutory Authorities as required

If your information is to be used or disclosed for additional purposes your written consent will be sought.

Managing Your Personal Information

Brush Ski Club holds your personal information securely through physical and electronic means. Brush will take all reasonable steps to ensure personal information is not misused, lost or subject to unauthorised access or use.

Brush Web Site

The Brush web site may record information about your use of the site. This may include web pages visited, time and date of your visit. Brush Ski Club uses this information to improve our service and the performance of the web site. In addition we may use “cookies” which a small text files that help a web site recall user preferences. This is standard practice for many web sites. Any personal information collected using “cookies” will be treated in the same manner as all information collected by Brush Ski Club. Users can disable “cookies” from their internet browser to prevent the information being collected, however this will reduce the benefit that “cookies” can offer.

Accessing Your Personal Information:

Subject to some exceptions provided by law, you have a right to access your personal information that Brush Ski Club holds. For security purposes any request must be in writing and attention to Brush Ski Club Committee. Contact details available on www.brushskiclub.com.au Further information on general privacy matters can be found at www.privacy.gov.au

 

Have a great stay !

 

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